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gilded image the art of katy quinn

privacy policy


The purpose of this privacy policy is to provide transparency on how and why we collect information about our customers, how we store, process and dispose of that information and how you can control what information you receive from us.

We only collect your information to provide you with the services that you have requested. This occurs when you purchase anything from us, or if you contact us, add contact details to our visitors book at exhibitions, subscribe to our newsletter or otherwise ask us to contact you. We do not collect any credit card/payment details - this is handled via our third party payment processor (PayPal). If you want us to update or remove your data, contact us via


If you are here then you are concerned about privacy, so this page details our policy to deal with issues which may concern you. Please read it to understand how your personal information will be treated.

This policy may change from time to time so please check it periodically.

Please contact us if you have questions about this privacy notice.

Who are we?

Gilded Image is the website of glass artist and jewellery maker Katy Quinn.

Capturing customer data

Under the General Data Protection Regulations in Europe there are several valid reasons for collecting and processing data on our customers:

Times when we collect your data

There are several times at which data you supply to us can be collected and processed:

Mailing List

Katy frequently does exhibitions and open studios with photographer David Quinn and we share a visitor's book on these occasions. Therefore, we maintain a single mailing list and our mail-outs will include details about both our activities.

We do not automatically add your details to our mailing list when you contact us via the contact page or via email.

Types of data we collect

For newsletter mailing lists: we collect your email address and (optionally) your name if you provided it.

For online orders: name, address, telephone number, email address, order history and receipts.

We also monitor IP addresses to gauge suspicious and potentially illegal activity.

For deliveries: customer names, addresses and contact details.

How and when data is used

There are several ways in which we will use the data we collect:

Protecting data

We treat all data with the utmost respect and security.

Our website is securely hosted with password protection for all areas including personal information and payment details.


The duration of time we retain data can vary depending on the nature of the data and its use, as well as legal and business requirements. Any data pertaining to sales is legally obliged to remain on file for six years.

Sharing data

We will sometimes need to share data with the carriers we use to deliver customer orders.

Any third parties we supply data to are obliged to use it solely for the purpose it has been supplied for, to process it securely and to dispose of it once no longer required.

Rights of the individual

Individuals have the right to see, amend, control and withdraw any data held relating to them unless we feel there is a legitimate business interest or legal reason not to.

Individuals may request the following:

Disposing of data

Disposal of electronic data follows the same security processes we have in place for protecting the data.

Correction and updating personal information

If your personal information changes or if you no longer wish to subscribe to the service, we will endeavour to correct, update or remove the personal information provided to us as speedily as possible. This can be done by emailing us at

Users under 18

If you are under 18, please ensure that you obtain your parent/guardian's consent before you provide personal information to the website. Users without such consent are not allowed to provide us with personal information.

Contacting us

If you have any questions or concerns about the collection, storage, use and disposal of your data, you are invited to contact us via email at